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  • in reply to: don’t add new pages #12399
    support
    Participant

    Sounds Good. Let us know if you have any other questions.

    in reply to: icon menu from mobile phone #12398
    support
    Participant

    Hi,

    We have checked your site. It can only be shifted to the center or right hand site. We cannot move it to top. Let us know your thoughts.

    Thanks

    in reply to: Refresh home page – blog section #12397
    support
    Participant

    Hi,

    We got your email. We are checking the issue. We will let you know about the update.

    Thanks

    in reply to: icon menu from mobile phone #12380
    support
    Participant

    Hi Salvatore,

    Thanks for contacting us here.

    Could you please specify the theme you are using? And it would be better if you could your site URL.

    Thanks

    in reply to: Refresh home page – blog section #12379
    support
    Participant

    Could you please make a user for us send its username and password along with the site url at support@themespride.com. We would like to check the Lightspeed plugin settings.

    in reply to: don’t add new pages #12375
    support
    Participant

    We have fixed the issue of page edit. Please have a look and let us know.

    in reply to: don’t add new pages #12360
    support
    Participant

    We have sent you an email.

    in reply to: Refresh home page – blog section #12358
    support
    Participant

    When we load your site it is showing all the sections. If you are still facing issue try different plugin and check if the issue still persist.

    in reply to: don’t add new pages #12348
    support
    Participant

    Yes. We have checked the email and requested the required access. Please check your email inbox.

    in reply to: Search bar not working on phone #12347
    support
    Participant

    Yesterday when I checked your site the advance search page was showing 404. Now the page is visible and the search is working, It is not possible that the search will work on desktop but not on mobile or tablet.

    in reply to: Refresh home page – blog section #12346
    support
    Participant

    Yes. Multiple fonts are loaded by our theme so that the user can choose whatever they wish. Regarding the script and GTM, you cannot do it by yourself because GTM code needs to be added in the header, for which you need a developer who will do this. Same for the CSS and JS files, these files only required CSS and JS.

    in reply to: Change image #12345
    support
    Participant

    Hi,

    Thanks for contacting us here.

    You can change the banner image from Appearance -> Customize -> Theme Settings -> General Settings. Scroll to bottom and find “Inner page background image”. Check this for reference https://themespride.com/demo/docs/green-agro-landscaping-pro/#page-banner.

    Thanks

    in reply to: How to improve CLS #12344
    support
    Participant

    OK. We will check and let you know.

    in reply to: Refresh home page – blog section #12332
    support
    Participant

    These types of issues should not happen. There must be some nonfiction with the plugin. Try contacting the plugin developer or use some other plugins.

    in reply to: don’t add new pages #12331
    support
    Participant

    Hi,

    Could you please make a user for us and send its username and password along with the site URL at support@themespride.com. We would like to check the issue.

    Thanks

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