ANIMAL PET STORE PRO

This topic has 12 replies, 3 voices, and was last updated 1 month, 2 weeks ago by support.

Viewing 13 posts - 1 through 13 (of 13 total)

Author

Posts
February 17, 2024 at 11:44 am #10736

Blagovest Petrov
Participant

I have problem with this theme.. I don’t see slider, production categories and promotional banner..

February 17, 2024 at 12:04 pm #10737

Blagovest Petrov
Participant

Demo import is failed too..

February 17, 2024 at 4:37 pm #10741

support
Participant

Hi,

Thanks for writing us. Could you please send us the screenshot of the error you are getting during demo import?

Thanks

February 17, 2024 at 5:14 pm #10743

Blagovest Petrov
Participant

[access_compat:error] [pid 8450:tid 47158978619136] [client 185.45.66.50:33104] AH01797: client denied by server configuration: /home/luckypaw/public_html/wp-content/uploads/woocommerce_uploads/
I see this error code in cPanel crash log .. If i delete WP and install again the demo is install but is still not full theme

February 17, 2024 at 5:24 pm #10744

Blagovest Petrov
Participant

https://upload-pictures.info/share-2E30_65D0EAA2.html
this is when i try to start with “Home” on main page.

February 17, 2024 at 6:06 pm #10745

support
Participant

Could you please make a user for us and send its username and password along with the site URL at support@themespride.com. We will try uploading and running the demo importer from here.

February 17, 2024 at 7:07 pm #10746

Blagovest Petrov
Participant

Check your mail.

February 18, 2024 at 2:50 pm #10751

Blagovest Petrov
Participant

My mate fix the problem.

February 19, 2024 at 7:24 am #10758

support
Participant

OK.

March 15, 2024 at 12:41 am #11662

Javier Andrés Herrera Morales
Participant

hello, demo import is failured too, it doesnt upload all the images and get a loop

March 15, 2024 at 7:10 am #11666

support
Participant

Hi Javier,

Please check the response here https://www.themespride.com/topic/plugin-issues/

Thanks

March 16, 2024 at 8:43 pm #11690

Javier Andrés Herrera Morales
Participant

It works but shop didnt work. Could you please check again? I sent you new credentials to support email

March 17, 2024 at 3:09 am #11692

support
Participant

Yes. We have recieved the new details. We will setup there and let you know.
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