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plugin issues

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • March 14, 2024 at 8:52 pm #11660
    Javier Andrés Herrera Morales
    Participant

    Hello,
    When im installing the plugins with the wizard tool it says ajax error when installing smash balloon social photo feed. then the content doesnt upload properly. What can i do for that?

    March 14, 2024 at 9:06 pm #11661
    Javier Andrés Herrera Morales
    Participant

    here is the link as it spins forever lightsteelblue-oryx-535536.hostingersite.com

    March 15, 2024 at 7:08 am #11665
    support
    Participant

    Hi,

    Thanks for reaching out!

    Your link is showing 403 https://screenrec.com/share/4DLtyXplFd. Could you please make a user for us and send its username and password along with the site URL at support@themespride.com. We will try uploading and running the demo importer from here.

    Thanks

    March 15, 2024 at 9:13 pm #11681
    Javier Andrés Herrera Morales
    Participant

    Hello, Thanks for replaying! I just sent you a new user and password to my wordpressite. thanks!!

    March 16, 2024 at 5:23 am #11684
    support
    Participant

    OK. We will check your mail and get back to you as soon as possible.

    March 16, 2024 at 5:53 pm #11689
    Javier Andrés Herrera Morales
    Participant

    It works but shop didnt work. Could you please check again? I sent you new credentials to support email

    March 17, 2024 at 3:08 am #11691
    support
    Participant

    Yes. We have recieved the new details. We will setup there and let you know.

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