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Travel Vlogger Pro Search

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Viewing 15 posts - 1 through 15 (of 16 total)
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  • Author
    Posts
  • June 22, 2023 at 6:38 pm #7955
    Jim Frantz
    Participant

    Hi Guys I am not sure why the search does not work from home page or the search page. I can put any combo of information in the search tour – category – pricing and returns There is nothing found.Please search again.

    June 23, 2023 at 10:33 am #7967
    support
    Participant

    Could you please send us your site URL so that we can check it?

    July 1, 2023 at 2:11 pm #8031
    Jim Frantz
    Participant

    Home

    July 4, 2023 at 11:55 am #8081
    support
    Participant

    Hi,

    We have checked it on your site. The search is showing nothing. Also, we have checked on our demo. It is showing the proper results. We would like to check your backend. Could you please make a user for us to assign an administrator role to send its username and password along with the site URL to support@themespride.com.

    Thanks

    July 7, 2023 at 3:16 pm #8126
    Jim Frantz
    Participant

    Just sent, Thanks

    July 8, 2023 at 2:48 pm #8143
    support
    Participant

    Our technical team is debugging the issue. We will contact you once we find a solution for this.

    July 8, 2023 at 9:29 pm #8160
    Jim Frantz
    Participant

    Sounds good, thanks for getting on this

    July 10, 2023 at 6:16 pm #8182
    Jim Frantz
    Participant

    Any news on the issue

    July 11, 2023 at 6:44 am #8183
    support
    Participant

    Hi,

    Thanks for your patience. We have checked the issue on your site but are unable to find the error behind this. Another point that we have found is when we search for something https://insidearizona.org/search/ it redirects us to the services page. We have checked you have installed a lot of plugins. So another way to find the error is to deactivate plugins one by one and check if the search is working or still having issues. Maybe some plugins conflict with the search and redirect us to the services page?

    Let us know your thoughts on this.

    Thanks

    July 12, 2023 at 5:06 pm #8201
    Jim Frantz
    Participant

    Please check your email for update

    July 14, 2023 at 2:34 pm #8218
    Jim Frantz
    Participant

    I see you have been trying different things, do you have any idea how to get your search function working?

    July 15, 2023 at 1:03 am #8221
    support
    Participant

    We are trying our best to debug the issue. We really appreciate your patience.

    July 20, 2023 at 4:40 pm #8275
    Jim Frantz
    Participant

    Been awhile, just wondering how it’s coming?

    July 28, 2023 at 2:22 pm #8322
    Jim Frantz
    Participant

    Okay guys I have been patient but not to respond at all anymore is not the way to go. If you can’t take care of this then please refund my money, I just don’t want to spend hours and hours populating on something that you won’t be able to figure out.

    July 31, 2023 at 9:16 am #8340
    support
    Participant

    Hi,

    We have tried our theme on different servers to recreate the issue that you are getting on your server so that we can resolve it. But no issue was found that is the reason we haven’t responded to you. Debugging the issue on your server is a little risky as the WordPress admin doesn’t allow us to do the code part from WordPress Dashboard.

    Thanks

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