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Theme expired

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Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #11918
    Quwan Lowery
    Participant

    hello I have paid for this theme why does it say theme expired?

    #11919
    Quwan Lowery
    Participant

    I think I see why the link expired I was having issues with google cloud they kept crashing my site so I had to keep starting over can you please renew my download? So I can put it on the site nicehomesrus.com.

    #11939
    support
    Participant

    Hi Quwan,

    Thanks for contacting us.

    We will check your order details and let you know.

    Thanks

    #11941
    support
    Participant

    Hi,

    You can download the theme from https://www.themespride.com/my-account/. Log in with your username and password and go to the “Downloads” section and download your theme.

    Thanks

    #12033
    Quwan Lowery
    Participant

    The link still say that it expired.

    #12037
    support
    Participant

    When Are you getting a theme expired error during theme download or theme upload?

    #12067
    Quwan Lowery
    Participant

    When I upload it to wordpress appearance file upload.

    #12070
    Quwan Lowery
    Participant

    If you guys don’t get this to work can I get a refund?

    #12074
    support
    Participant

    Hi Quwan,

    Sorry for the delay in response due to the weekend.

    The theme is working. Could you please make a user for us, send its username and password along with the site URL at support@themespride.com. We will upload the theme and setup the demo for you.

    Thanks

    #12077
    Quwan Lowery
    Participant

    Do you need my WordPress password. Can you help me out with the muti vendor plugin on this theme? Do I need to add extra code to get things working with the multi vendor plugin?

    #12084
    support
    Participant

    Hi,

    Yes. We need your WordPress username and password along with the site, URL so we can upload the theme and set up the demo content. You can create a user for us from WordPress admin.

    What issue you are facing with the multivendor plugin?

    Thanks

    #12144
    Quwan Lowery
    Participant

    I didn’t start the mutivendor plugin yet I was just wondering do I need additional code to put multi vendor plugin on this theme or can I just install the multivendor plugin and will it automatically work? Can you please provide me with a working downloadable them I’m doing everything right and I told you what error I’m getting and when I’m getting it. My site might crash again I don’t want you guys to keep logging in my admin portal.

    #12153
    support
    Participant

    Hi,

    The theme is working, we just want to check what issue you are getting on your server. We cannot check this without logging in to your WordPress admin.

    Thanks

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