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Viewing 6 posts - 16 through 21 (of 21 total)
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  • Author
    Posts
  • October 12, 2023 at 6:37 am #9054
    support
    Participant

    Response sent to your ticket.

    October 25, 2023 at 6:04 am #9246
    Eddie Martin
    Participant

    I submitted for help over a week ago and received zero help. This Theme is not mobile-friendly. You can’t see the links even after reducing my toolbar. The bottom is missing colors, and They are using gray lettering over white. I should be able to set default settings across the website for letter color, etc ………

    October 30, 2023 at 11:19 am #9323
    support
    Participant

    Hi Eddie,

    Sorry for the inconvenience caused. We have not received any topic related to the above-mentioned issue. We have received only one topic related to the renewal subscription and we have responded to that. If you share the topic link that you have created related to the above issue please send it so that we can check what are the issues you are facing with the theme.

    Thanks

    March 19, 2024 at 8:33 am #11821
    Leendert de Ruit
    Participant

    I have purchased 65+ themes bundle, nut none works. Can’t install anything. And no one answers my e-mails… Feels like a scam

    March 19, 2024 at 8:33 am #11822
    Leendert de Ruit
    Participant

    I have purchased 65+ themes bundle, but none works. Can’t install anything. And no one answers my e-mails… Feels like a scam

    March 27, 2024 at 9:54 am #11968
    support
    Participant

    Hi Leendert,

    Thank you for contacting us and bringing your concern to our attention. We are truly sorry to hear about your experience with our themes.

    We have checked our email, there is no email from your side. If you are having any of the issues with our theme feel free to open a ticket on forum https://www.themespride.com/forum/support/ and if you need email support please contact us at support@themespride.com.

    Thank you for your patience and understanding.

    Thanks

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