Hi,
I have purchased the pro version of “Construction hub” theme through paypal and the payment was also deducted from my account, the confirmation of which has been mailed to me. However, the product purchase is shown as “on hold” in themes pride. Could you please clarify what is the issue and by when will it be sorted allowing me to use the theme with pro features. Please find below the details regarding the purchase:
Order #2684 was placed on April 18, 2020 and is currently On hold.
Order details
Product Total
Construction WordPress Theme × 1 $39.00
Subtotal: $39.00
Discount: -$11.70
Payment method: PayPal
Total: $27.30
Billing address
Komal M
industrial area
Doha
Doha
0000
Qatar komal.mohite@leverageit.qa
Hi,
Thanks for sorting out the issue. The order is completed and I received 3 downloadable zip files. However, the installation of “construction-hub-pro-posttype_1.0” is failing in wordpress theme section with the following error:
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.