I appreciate your reply. But I have written to you 2 times last week through the contact form and no one got back to me. At least a confirmation email to say that you will contact me as soon as possible would be good. So how do I get to talk to you? Through the Forum? That is not clear on your contact page.
Frankly, we have not received any of the emails from your side. Our support forum is active and we respond to each and every customer in our working hours. You can contact us here or on our email ID email@example.com.