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Don’t BUY this… there is no support

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Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • August 7, 2023 at 4:10 pm #8428
    Nikita Woolfe
    Participant

    I have written to these guys but have had no reply. I think they are just taking the money. So don’t buy their themes!

    • This topic was modified 8 months, 4 weeks ago by Nikita Woolfe.
    August 7, 2023 at 4:35 pm #8432
    support
    Participant

    Hi,

    This is the first topic that we have received from you. And no email received from you on our support email ID. We have a support team and they respond to the customers as soon as possible.

    Thanks

    August 9, 2023 at 4:24 pm #8459
    Nikita Woolfe
    Participant

    I appreciate your reply. But I have written to you 2 times last week through the contact form and no one got back to me. At least a confirmation email to say that you will contact me as soon as possible would be good. So how do I get to talk to you? Through the Forum? That is not clear on your contact page.

    August 10, 2023 at 9:40 am #8461
    support
    Participant

    Frankly, we have not received any of the emails from your side. Our support forum is active and we respond to each and every customer in our working hours. You can contact us here or on our email ID support@themespride.com.

    August 10, 2023 at 2:55 pm #8466
    Nikita Woolfe
    Participant

    Thank you for your reply. I used the contact form on your site… just FYI.
    I will email you directly.
    Best
    Nikita

    August 10, 2023 at 4:42 pm #8469
    support
    Participant

    Sure. We are here to assist you. You can pin here as well.

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