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Demo Conentent Loader stuck Loading and so is the homepage

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  • February 29, 2024 at 8:43 pm #11052
    Jacquetta Dundas
    Participant

    Hello,

    We’ve just purchased the Holiday Vacation Pro theme and after running the theme setup wizard, it gets stuck on loading the demo content and then when I go to view the homepage it is stuck on the cross loading symbol forever. Pages are being populated and so are images, but none of them are displaying on the actual site.

    Let me know what information I can provide to resolve this issue.

    March 1, 2024 at 8:11 am #11065
    support
    Participant

    Hi,

    Thanks for reaching out!

    Could you please make a user for us and send its username and password along with the site URL at support@themespride.com. Make sure we have access of Appearance -> Themes. We will check the issue and resolve it as soon as possible.

    Thanks

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