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Viewing 15 posts - 556 through 570 (of 1,191 total)
1 2 3 … 37 38 39 … 78 79 80
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    Posts
  • April 30, 2023 at 7:38 am in reply to: Theme cannot be found although I have bought it #7414
    support
    Participant

    Hi,

    Apologize for the issue. Once you have purchased the theme your account has been registered at https://www.themespride.com/my-account/. Login to your account and go to the downloads section, you will get your purchased theme.

    Once you have downloaded the theme upload the theme from Appearance -> Themes.

    If you face any difficulty please contact us here we will assist you accordingly.

    Thanks

    April 29, 2023 at 10:34 am in reply to: #search in Theme Construction Hub Pro #7401
    support
    Participant

    The updated version is available in your account registered at https://www.themespride.com/my-account/, the updated theme will take some time to reflect in the customer accounts. You can download it and update it on your WordPress. Upload theme from Appearance -> Themes -> Add New. It will show you the message “Theme already exist” with the replace option. Click on the replace option it will update your theme.

    April 28, 2023 at 2:03 am in reply to: Unable to get homepage Slider to work – building constructor pro theme #7387
    support
    Participant

    Thank you for your patience. The search issue is fixed now on our demo. If you want we can update this to your site directly. Please make a user for us and send its username and password along with the site Url to support@themespride.com

    Also, you can update it by yourself as well. For that, you would need to follow some steps. The updated version is available in your account registered at https://www.themespride.com/my-account/, the updated theme will take some time to reflect in the customer accounts. You can download it and update it on your WordPress. Upload theme from Appearance -> Themes -> Add New. It will show you the message “Theme already exist” with the replace option. Click on the replace option it will update your theme.

    April 28, 2023 at 2:03 am in reply to: can’t change (most) colors on building constructor pro theme #7386
    support
    Participant

    Hi,

    Thanks for your patience. We checked the issue on our demo and resolved it.

    You will need to update the theme. You can update it by yourself. For that, you would need to follow some steps. The updated version is available in your account registered at https://www.themespride.com/my-account/. You can download it and update it on your WordPress. Upload theme from Appearance -> Themes -> Add New. It will show you the message “Theme already exist” with the replace option. Click on the replace option it will update your theme.

    Thanks

    April 27, 2023 at 11:22 am in reply to: Author – Writer Theme purchase #7381
    support
    Participant

    Hi,

    Apologize for the issue. Once you have purchased the theme your account has been registered at https://www.themespride.com/my-account/. Login to your account and go to the downloads section, you will get your purchased theme.

    Once you have downloaded the theme upload the theme from Appearance -> Themes.

    Could you please send us the link of the theme you have purchased so we can send you the documentation.

    If you face any difficulty please contact us here we will assist you accordingly.

    Thanks

    April 26, 2023 at 11:05 am in reply to: #search in Theme Construction Hub Pro #7364
    support
    Participant

    Thank you for your patience. The search issue is fixed now on our demo. If you want we can update this to your site directly. Please make a user for us and send its username and password along with the site Url to support@themespride.com

    Also, you can update it by yourself as well. For that, you would need to follow some steps. The updated version is available in your account registered at https://www.themespride.com/my-account/, the updated theme will take some time to reflect in the customer accounts. You can download it and update it on your WordPress. Upload theme from Appearance -> Themes -> Add New. It will show you the message “Theme already exist” with the replace option. Click on the replace option it will update your theme.

    April 21, 2023 at 2:56 am in reply to: #search in Theme Construction Hub Pro #7337
    support
    Participant

    Hi,

    Apologies for the inconvenience caused. We will look into this and get back to you soon.

    Thanks

    April 21, 2023 at 2:53 am in reply to: Unable to get homepage Slider to work – building constructor pro theme #7336
    support
    Participant

    As I see you have not run the demo importer. Please Go to Appearance -> Get Started you will see the box “One-Click Demo Content Importer”. Click on the button “Run Importer”. It will import all the demo data like we have on our demo. For more information you can refer the documentation here https://themespride.com/demo/docs/building-constructor-pro/#Demo-content.

    April 21, 2023 at 2:45 am in reply to: Automobile Hub Pro theme – footer #7335
    support
    Participant

    We have not found overlapped content see https://tinyurl.com/298a2wlw. Regarding the unreadable content you cam change the colors from Appearance -> Customize -> Theme Settings -> Footer. Scroll to bottom you will see option “Text Color” Use this to change the color of text at footer.

    April 20, 2023 at 8:17 am in reply to: Link to documentation for Resort Hotel theme does not work #7329
    support
    Participant

    Hi,

    Sorry for the delayed in response. The documentation has been misplaced on the server. We are working on creating the new one. We will send you the link as soon as it gets ready.

    Till then we can assist you here or you can contact us at our support id i.e. support@themespride.com.

    Thanks

    April 20, 2023 at 8:10 am in reply to: Automobile Hub Pro theme – footer #7328
    support
    Participant

    Hi,

    Thanks for contacting us here.

    We are not able to understand what you are trying to ask. Could you please elaborate?

    Thanks

    April 20, 2023 at 8:02 am in reply to: Fitness Exercise Pro Theme #7327
    support
    Participant

    Hi,

    You can use “Page with left sidebar” page template. This sidebar can be customized from Appearance -> Widgets. Please try and let us know.

    Thanks

    April 20, 2023 at 7:52 am in reply to: Unable to get homepage Slider to work – building constructor pro theme #7325
    support
    Participant

    Hi,

    Thanks for contacting us here.

    Could you please share your site URL so that we can check for the slider issue?

    Thanks

    April 18, 2023 at 4:43 pm in reply to: Resort Hotel Booking Pro – in mobile #7309
    support
    Participant

    Send us the issue with the help of screenshot here support@themespride.com.

    April 18, 2023 at 6:54 am in reply to: Contacts error #7300
    support
    Participant

    Ok.

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Viewing 15 posts - 556 through 570 (of 1,191 total)
1 2 3 … 37 38 39 … 78 79 80

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