David

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July 25, 2022 at 6:09 pm in reply to: Purchased PRO theme 5 days ago…Order still on HOLD??? #5043

David
Participant

Can you provide an email so I can make you an Admin to install this Theme correctly? I am frustrated that I am not seeing the Demo data, images etc and I am falling behind my schedule. Please help or I am going to have to ask for a refund and go back to templatemonster where I usually get my themes directly from. PLEASE help soon!

July 25, 2022 at 5:38 pm in reply to: Purchased PRO theme 5 days ago…Order still on HOLD??? #5042

David
Participant

Nevermind…I went back to the Download link and there were new zip files there this time. I think I am ok for now and will reach out if I get stuck again. Thx

July 25, 2022 at 5:25 pm in reply to: Purchased PRO theme 5 days ago…Order still on HOLD??? #5040

David
Participant

Please Help…. The package could not be installed. The theme is missing the style.css stylesheet.

July 21, 2022 at 2:52 pm in reply to: Purchased PRO theme 5 days ago…Order still on HOLD??? #5013

David
Participant

OK looks like the eCheck cleared last night, but when I click the Download buttons for the PRO files…(there are 2) both of them say “Go to Shop” and do not download anything. Please provide access to the PRO files. Thank you.

July 20, 2022 at 7:55 pm in reply to: Purchased PRO theme 5 days ago…Order still on HOLD??? #5010

David
Participant

Grr….not sure how that option of eCheck even got enabled…but I never use that myself. Anyway, I have tried to cancel it from my end and there does not seem to be a way to do it. I the Paypal help section it mentioned you the merchant can cancel it from your end. Can you please attempt to do so and I will re-order using another method for instant transfer? It says pending till 7/24 and I do not want to continue to wait this long. Please advise if you can cancel from your end. Thx
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Viewing 5 posts - 1 through 5 (of 5 total)