Demo Content Issue_Movie Studio Pro

Tagged: Demo Content Issue_Movie Studio Pro

This topic has 9 replies, 2 voices, and was last updated 1 year, 4 months ago by support.

Viewing 10 posts - 1 through 10 (of 10 total)

Author

Posts
November 24, 2022 at 11:06 pm #6024

Samuel Froehlicher
Participant

Hello,
I have an error message when I try to open the page “Home” of the demo content of the theme “Movie Studio Pro”.
Here is the error message:
“You need to call the “the_content” function in the current template for Elementor to work on this page”
Can you help me please,
Best regards,

November 25, 2022 at 10:25 am #6027

support
Participant

Hi,

Thanks for contacting us.

You cannot edit the homepage with elementor plugin, but you can edit other pages and post with elementor.

Many Thanks

November 25, 2022 at 11:45 am #6028

Samuel Froehlicher
Participant

I quote the description of the theme on your site: ” It is also compatible with popular WordPress plugins like Contact Form 7, WooCommerce, Elementor, …”. This is the most important page of the theme..
What other free solution (plugin) do you propose to edit this page?

November 26, 2022 at 12:33 pm #6034

support
Participant

Hi,

Yes, it is true you can edit the complete site, except home page.

Many Thanks

December 3, 2022 at 12:20 pm #6078

Samuel Froehlicher
Participant

Hello,

Thank you to not delete my message when I answer you it is inappropriate.
You describe the issue by yourself, the home page is the only interesting page.
You don’t respect your commitment described on your product sheet and this is not acceptable.
I was forced to use another theme.
Please refund my purchase account as soon as possible.

I will copy this message as many times as you delete it, thank you for being professional

Best regards,
Samuel

December 6, 2022 at 11:29 am #6108

support
Participant

Hi,

Please try and understand, our theme homepage can be edited through customizer, the elementor plugin can be used as a secondary part.

Many Thanks

December 6, 2022 at 3:17 pm #6110

Samuel Froehlicher
Participant

Hello,
Please try and understand your error, this important information would have been welcome at the time of purchase
Please proceed with the refund asap

December 10, 2022 at 11:52 am #6136

support
Participant

Hi,

If you want to create a homepage using the Elementor, you need to create it a new page and do it manually, please take backup of your site before proceeding further.

Many Thanks

December 12, 2022 at 4:38 pm #6148

Samuel Froehlicher
Participant

once again your product does not meet the sales criteria. I cannot use it.
Please proceed with the refund asap !!

December 15, 2022 at 12:38 pm #6174

support
Participant

Hi,

To review your issue we have mailed you. Please check your email and reply to it.

Many Thanks
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